Privacy Policy

IMPORTANT PRIVACY INFORMATION

When using the app, we automatically collect the following from your device: language settings, IP address, time zone, device type/model, device settings, operating system, internet service provider, mobile carrier, hardware ID, and identifiers such as IDFA, IDFV, and GAID. We also gather interaction data (e.g., usage duration, feature access, error reports) and crash logs. This data enables service delivery, app performance analysis, and targeted advertising.We may share this information with trusted third parties for service enhancement and ad delivery.

For detailed information on data practices, please refer to Section 2 ("Types of Personal Data Collected") in the Privacy Policy, while Section 6 ("User Privacy Rights") outlines your entitlements to access, correct, delete data, and object to processing. Beijing Clear Clouds Technology Co., Ltd. is specified as the data controller in Section 1.If you have any questions, please contact us at [email protected]

The Data Controller

Beijing Clear Clouds Technology Co., Ltd. will act as the controller of your personal information.

TYPES OF PERSONAL DATA COLLECTED

a.Identity and Contact Information

When you contact us via email or telephone, we may collect your name, phone number, email address, additional contact details, and the content of your communications. Providing this information is optional for using the App; it is only required if you intend to contact us directly.

b.Device and Technical Information

1. Device Information

We collect data about the device used to interact with our services, including language settings, IP address, time zone, device type/model, device settings, operating system, internet service provider, mobile carrier, and hardware ID.

2. Technical Information

We collect data about your interaction with our services, such as duration of use, access timestamps, visit data, screen recordings (where consent is obtained), feature usage, content viewed, searches, in-App actions, and device event logs (e.g., error reports).

c.User Content

We process data provided by you during interactions with our services, including images, photos, videos, audio files, voice recordings, contact lists, Gmail and iCloud login credentials, and any content, records, or data you upload, create, store, edit, or share.

When using the App, we may seek your permission to access your device’s photo library, contact application, or preferred cloud services to deliver our features. You may decline this access or disable it later in your mobile device settings, though opting out may impair your ability to use essential service functionalities.

Note: We do not store contact lists, media files, or audio on our servers; all processing occurs locally on your device or your designated cloud services.

d.Advertising and Marketing Data

With your permission, we may collect the following identifiers from your mobile device: Identifier for Advertisers (IDFA), Identifier for Vendors (IDFV), Google Advertising ID (GAID), and Firebase Analytics identifiers.

e.Transaction Information

We may collect your order information, including order date, payment date, subscription type, billing period, billing document, payment amount, due amount, payment status, and related transaction identifiers (e.g., billing ID, email address). This information is used to process orders, manage subscriptions, and ensure proper handling of payments.

PURPOSES OF DATA PROCESSING AND LEGAL BASES

a.PURPOSES OF DATA PROCESSING

1. Providing Core Services

To deliver app functionalities (e.g., storage cleaning, duplicate file management) by collecting device info, usage data, and user content necessary for service operation.

2. Transaction & Account Management

To process subscriptions, payments, and account activations by collecting email and payment-related information.

3. Service Improvement

To analyze anonymized usage data for optimizing app performance and developing new features.

4. Legal Compliance & Security

To comply with legal requests, prevent fraud, and secure user data through technical measures.

5. Targeted Advertising (with Consent)

To show relevant ads using advertising identifiers and usage patterns, with your explicit consent.

6. Third-Party Services

To collaborate with trusted providers for hosting, analytics, and ad delivery, as specified.

b.LEGAL BASES

Our processing of your data is based on:

• Consent: For optional features (e.g., location access, advertising), you explicitly agree to data processing.
• Contractual Necessity: Processing necessary to fulfill our service agreement with you (e.g., delivering paid features).
• Legal Obligations: Compliance with applicable laws, regulations, or government requests.
• Legitimate Interests: Improving service quality, protecting security, and delivering relevant communications, provided such interests do not override your rights.

THIRD PARTIES WITH WHOM DATA IS SHARED

We share information with third parties who assist us in our operations. The types of third parties with whom we share information include:

a.Service Providers

We share personal information with third parties engaged to provide services on our behalf or perform business functions under our instructions, including:

• Data analytics providers (Facebook, Google, AppsFlyer, Firebase, AppLovin)
• Marketing partners (particularly social media networks, marketing agencies, email delivery services; e.g., Facebook, Google, TikTok)

b.Law Enforcement Agencies and Other Public Authorities

We may use and disclose personal information in response to requests from courts, law enforcement agencies, regulatory bodies, and other public authorities as required by law.

INTERNATIONAL DATA TRANSFERS

By choosing to use this Service or provide information to us, your data may be transferred, processed, and stored on servers or databases located outside your country or jurisdiction. The legal protections in these regions may be less comprehensive than those in your resident country. If you prefer not to have your information transferred, processed, or stored abroad, you should refrain from using this website or the Service

USER PRIVACY RIGHTS

1. Right of Access

You have the right to request confirmation that we process your personal data and obtain a copy of such data, along with details about its processing purposes, categories, recipients, and retention period.

2. Right to Rectification

You may request us to correct inaccurate personal data and complete incomplete data, considering the purposes of processing.

3. Right to Erasure

You can request deletion of your personal data in cases where:

• It is no longer relevant to the purposes for which it was collected.
• You withdraw consent for processing.
• You object to processing and no overriding legitimate interests exist.
• It was processed unlawfully.

4. Right to Restrict Processing

You may request restriction of processing if:

• You dispute the accuracy of the data during verification.
• Processing is unlawful but you oppose deletion.
• We no longer need the data for processing purposes, but you require it for legal claims.
• You have objected to processing pending verification of our legitimate interests.

5. Right to Data Portability

You can obtain personal data provided to us in a structured, machine-readable format and request transfer to another data controller, where processing is based on consent or contract.

6. Right to Object

You may object to processing your data:

• For direct marketing purposes (including profiling).
• Based on our legitimate interests or those of third parties.
• For scientific/historical research and statistical purposes.

7. Right to Withdraw Consent

If processing relies on your consent, you may withdraw it at any time without affecting the lawfulness of processing prior to withdrawal.

8. Right to Lodge a Complaint

You have the right to file a complaint with the relevant data protection authority if you believe your data rights have been infringed.

9. Rights Regarding Automated Decision-Making

You may object to solely automated decision-making (including profiling) that produces legal effects or significantly impacts you, and request human review of the decision.

To exercise the above rights, please contact us at feedback@aicleaner and provide proof of identity. We will respond within 30 days, though complex requests may require an extension (with advance notice). We may reject requests that are manifestly unfounded, excessive, or repetitive, and will provide reasons for such rejection.

CHILDREN'S PRIVACY

We prohibit children under the age of 13 from using our application and do not intentionally collect or process personal data from individuals under 13. If you become aware that a person under 13 has provided us with personal information, please contact us immediately at feedback@aicleaner. Users under 18 must obtain consent from a parent or legal guardian before using our Services. We shall not be held liable for any damages arising from a user’s misrepresentation of their age.

DATA SECURITY & RETENTION

a.SECURITY

We are committed to protecting the security and confidentiality of your personal data. To achieve this, we implement appropriate technical and organizational measures designed to safeguard your information against unauthorized access, use, disclosure, alteration, or destruction. These measures include, but are not limited to, industry-standard practices to maintain the integrity and security of data processed through our services.

While we strive to use reasonable and commercially acceptable means to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your personal data. In the event that we become aware of a security breach affecting your information, we will promptly notify you in accordance with applicable laws and take reasonable steps to mitigate any potential risks.

b.RETENTION

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, or enforce our agreements. This period is determined by:

• The duration required to provide the services you have requested
• Legal requirements (e.g., tax, accounting, or data protection laws)

If you consent to extended storage, we may retain your data beyond the initial purpose until such consent is withdrawn. Additionally, data may be stored longer if it becomes relevant to legal proceedings, litigation, or regulatory compliance.

Once the retention period expires, we will securely delete or anonymize your personal data to prevent unauthorized access. For data stored in backup systems, we maintain security measures until deletion is feasible.

CHANGES TO THE PRIVACY POLICY

This Privacy Policy is subject to periodic updates. Whenever we modify this Policy, we will post the changes on this Privacy Policy page and other locations we deem appropriate. Depending on the circumstances, we may provide additional forms of notice regarding modifications or updates. By continuing to access or use the Service after the changes take effect, you acknowledge and agree to be bound by the revised Privacy Policy.

HOW TO CONTACT US

If you have any questions about this Privacy Policy, You can contact us:

• By email:[email protected]